Sales Training
Communicate to Connect™ offers both one-on-one-coaching and group training for salespeople and sales support staff. If you don’t see exactly what you’re looking for, be sure and ask us about customizing a coaching or training program just for you.
- 2.3.1™ Sales Coaching
Sales people tell us our 2.3.1™ Sales Coaching is a bonafide game changer. Most experience immediate results, gaining millions of dollars in new business while significantly expanding the number of producers in their territories. The 2.3.1™ Sales Process is a Communicate to Connect exclusive. It’s unlike anything else in the sales industry and it’s revolutionizing the way salespeople work their territories.
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- Key Account Manager Training
No one has the potential to impact sales more than key account managers. By bringing together key people from their own company with decision-makers from other companies, key account managers have an opportunity to form and guide strategic relationships that can produce significant results. Our Key Account Manager Training is an eye-opener that deals with three critical weaknesses in the way most key account managers work their accounts.
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- Selling for Results
Everyone is looking for an edge in today’s highly competitive business environment. For most, the difference is not in what you know but how you communicate what you know. That’s why salespeople need to know how to “connect” with their customers. It’s one thing to know your products and how to make them sound desirable to others, but it’s a totally different thing to truly understand what your customers want and know how to help them get it while you get what you want, too.
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- Setting Goals for Life
Clearly defined, well thought out goals are absolutely critical to success in business and life in general. Goals are the first step in having a crystal clear notion of your life’s purpose and pursuing that purpose with all your might. Whether you are a manager, a salesperson or an executive, having a workable system for setting and attaining goals will help you get to where you want to be in life.
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- Tactical Selling
Selling in the 21st Century is more like chess than football. Selling used to be mostly about the strength of a company’s products, but not anymore; everyone has good products. Tactical selling is about being highly skilled at the finer points of selling, including responding to the customer while maintaining control and mastering the art of doing the right thing at the right time. Tactical Selling is based on three linchpins: building trust with the customer, establishing a high degree of connectability, and selling strategically. Master one and you’ll become a better salesperson. Master all three and you could dramatically increase your business with both new and existing customers.
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- The Power of Non-Verbals
The non-verbal component is one of the least understood parts of interpersonal communication. That’s surprising because the non-verbal channel has about five times as much impact as the verbal channel. We communicate with our entire bodies, not just with our mouths. Making sure you send the intended non-verbal signals and correctly read the signals others send to you often spell the difference between success and failure.
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- The Power of Listening
Listening takes up more waking hours than any other activity…or does it? Actually, we have more opportunities for listening than we do anything else in a typical day, but most of us spend more time hearing than we do listening. Hearing is a biological process, while listening is an acquired skill. Poor listening skills are probably costing you money. Listening doesn’t come naturally, but we can help you actually listen to more of what you’re hearing.
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- E-Communication Skills
Telephones, email and social media are today’s front door. People who use them frequently to communicate with customers and would-be customers are in contact with more people in a day than most outside people see in a week. Telephone, email and social media are abused so often these days, hardly anyone notices. Or do they? We can show you how to avoid critical mistakes and use e-communication media skills to win business, not lose it.
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